Jade Note Support

Jade Note Web Clipper

Jade Note Web Clipper saves the current page URL or text you explicitly select to your Jade Note account. You must be signed in to Jade Note in Chrome before opening the clipper.

• If the clipper asks you to sign in, open Jade Note, complete sign-in, and reopen the clipper.
• If a session has expired, refresh Jade Note in a browser tab before trying again.
• If a required formatted-category field is missing, complete the highlighted field before saving.
• If a page cannot be clipped, copy the URL into a note manually and include the page type in your report.

Contact

Email [email protected] with a description of the problem, your Chrome version, and the steps that produced it. Do not send passwords, authentication tokens, or confidential note content.

For information about data handling, see the Jade Note Privacy Policy.